Member guide

What you get

Keep Small Business gives your business a member badge you can show on your website. Visitors can click the badge to learn more about your business and about supporting small businesses.

• A customizable badge (style, colors, business name)
• A public member page on keepsmallbusiness.com
• Badge hosting on our CDN — no manual file uploads

Getting started

1. Create an account

1. From this site, choose Get the badge and follow the path to Sign up, or open the member app and select Sign up in the header.
2. Enter your email and a password that meets the requirements on the form.
3. Check your email for a verification code and enter it to confirm your account.
4. Sign in using Log in in the member app header.

If you already verified your email and see an error when entering the code again, use Log in — your account may already be confirmed.

2. Choose a plan

After sign-in, open Subscribe (or follow the prompt after signup) to pick a plan. Web signups are billed through our payment provider, not Shopify.

Eligible plans include a free trial. You can change or cancel later from Account.

3. Complete your business profile

Open Business Profile from the member app header.

Fill in at least:

• Business name — appears on your badge
• Website URL — where visitors expect to find you

Optional fields (description, phone, location, social links) power your public member page.

4. Customize and save your badge

In Business Profile, use the badge studio to pick a style and colors. Click Save when you are happy with the preview.

Saving publishes your badge to our CDN. You only need to embed the script once; later saves update the live badge automatically.

Add the badge to your website

After your membership is active and you have saved your profile:

1. In Business Profile, copy the embed snippet (a single script tag with your member ID).
2. Paste it into your site where you want the badge — typically the footer, sidebar, or an About page.
3. Publish your site changes.

The script loads your badge from our CDN. Size, hover text, and styling come from your saved profile — you do not need to change the snippet when you update your badge design.

Tips: Paste the snippet once per page (or use your site’s global footer template). The badge scales on mobile. If it does not appear right after saving, wait a minute and hard-refresh — cache can take a moment to clear.

Manage your account

Task	Where in the member app
Edit profile or badge	Business Profile
View subscription / billing	Account
Sign out	Header → Sign out
Privacy	Footer → Privacy

From Account, you can open the billing portal to update payment method, change plan, or cancel. After cancellation, your badge stops displaying on embedded sites once our CDN updates.

Your public member page

When your membership is active, your business can appear in the Keep Small Business directory. Share your member page anywhere you want people to read about your business and see your badge.

Connecting a Shopify store (optional)

If you also use Shopify, you can install the Keep Small Business app from the Shopify App Store and connect it to the same member account. That lets you add the badge through the theme editor without pasting embed code.

Important: Shopify installs bill through Shopify, not our web checkout. Do not subscribe twice — connect your existing account in the Shopify app, or use one billing path only. See the Shopify merchant guide.

Troubleshooting

Issue	What to try
Badge not showing on my site	Confirm membership is active, profile is saved, and the embed snippet is on the published page. Hard-refresh.
Badge shows old design	Save Business Profile again; CDN updates within a few minutes.
Membership not active	Finish Subscribe or restore billing in Account.
Email verification error	If you already confirmed, use Log in instead of re-entering the code.
Locked out / password	Use Forgot Password? on the login screen.

Questions? Use the contact form on our Get the badge page.